Real-time collaboration

Reports are collaborative documents. Every report detail page shows who else is looking at it right now, and all comments stream in without a refresh — so you can review bugs together without stepping on each other.

Presence

A presence bar in the report header shows an avatar stack of every teammate currently viewing the same report. Presence is backed by a report_presence table: each client sends a heartbeat row every 30 seconds. The bar considers a user “viewing” if their heartbeat is ≤ 60 seconds old.

State	Indicator
1 viewer (you)	No bar — you’re alone
2–4 viewers	Avatar stack with initials
5+ viewers	”3 others + N more”

Presence is visible to everyone on the project with at least Viewer access. Viewer identities are shown only to Admin and Owner roles — Members see anonymous avatars unless the project enables Show presence to all members in Settings → Collaboration.

Comments

Comments are append-only, Markdown-aware threads backed by the report_comments table. The admin SPA subscribes to new comments via Supabase Realtime so they stream into the panel the moment a teammate posts — no manual refresh.

Writing a comment

Click Add comment below the report detail. The composer supports:

Full Markdown (headings, bold, code blocks, bullet lists)
@mention to notify a specific teammate (triggers an in-app notification and an email if the mentioned user has email notifications enabled)
File attachments (uploaded to your project’s storage bucket, linked inline)

Editing and deleting

Authors can edit their own comment within 10 minutes of posting. After that, edits are disabled to preserve audit integrity.
Authors and admins can soft-delete a comment. The row is marked deleted_at and the comment body is replaced with “[deleted]” in the UI. The audit log retains the original content.

Timestamps

Comments show a relative timestamp (“3 minutes ago”) that reveals the full ISO datetime on hover. The full timestamp is always shown in the audit log export.

Notifications

In-app notifications fire for:

A new comment on a report you’re watching (auto-watch on first comment or dispatch).
A @mention in any comment.
A fix you dispatched completing or failing.
A tier-up for a reporter whose report you’re watching (if rewards is enabled).

Notification preferences are per-user in Profile → Notifications. Email delivery requires a verified email address on the account.

Watching a report is opt-in. You’re auto-watched when you add the first comment or dispatch a fix. Click the Watch toggle on any report to manually subscribe or unsubscribe.

Audit log

All comment writes, edits, and deletions are written to the project audit log with the actor, action, and — for deletions — the deleted content. The audit log is accessible in Settings → Audit and is exportable as CSV.