Real-time collaboration

There is no separate page for this. In Mushi Mushi, every report detail page (/reports/:id) shows who else has it open, and its triage thread updates live, so you can review a bug with a teammate without refreshing.

Presence

The report header shows an avatar stack of the other teammates who have the same report open. Hover an avatar to see the name and what they are doing (viewing, editing or commenting).

Presence is stored in the report_presence table. Each open page sends a heartbeat every 20 seconds, and a row expires 60 seconds after its last heartbeat, so a closed tab drops off within a minute.

Triage thread

The Triage thread section of the report holds notes from your team and replies from the reporter, stored in the report_comments table. The console subscribes to the thread through Supabase Realtime, so a new note appears without a refresh.

Writing a note

Type in Add a triage note… and click Post. Notes are plain text (line breaks are kept; Markdown is not rendered), up to 10,000 characters.

Check Reply to reporter (or click Message reporter) to send the note to the person who filed the bug. It shows a visible to reporter badge and reaches them in the SDK widget’s inbox. Without it, the note stays internal.

Replies from the reporter appear in the same thread with a reporter replied badge. A reply that says the fix did not work also shows a feedback tag, and a regression reopen is filed automatically.

Deleting a note

You can delete only notes you wrote (the × on your own note, then confirm). Notes cannot be edited.

Timestamps

Each note shows a relative time (“3 minutes ago”).

See also

• Admin → Reports: the report detail page where this happens.
• Admin → Teams and Members: manage who has access to your project.